Boston 2020 Exhibitor Guide

We’re thrilled you’ll be exhibiting with us at PERKS Boston 2020. If you’re a returning exhibitor, this guide takes the place of a PDF you may have received in the past. If you’re new to us or want to know what this is all about, everything you need to know is located below. Please SAVE this web page for future reference and distribution!!

If you haven’t already, please WHITE LIST emails from info@perkscon.com and members of the PERKS team you have been communicating with. We don’t want you to miss any information!

Need to make sure someone else on your team is receiving our exhibitor emails? Add them here

Table of Contents



Key Times & Dates

    • Set-Up/Load In, Monday, September 28, 2020:
      The day before between 2:00PM – 6:00PM local time
    • SHOW HOURS, Tuesday, September 29, 2020:
      Expo hours are open from 8:30 AM – 4pm on show day
    • Break-Down/Load Out, Tuesday, September 29, 2020:
      On show day between 4:00pm – 8:00pm



Booth Set Up & Materials

Your booth package includes:

    • (1) 10’x10′ booth set up with pipe and drape and carpet
    • (1) 6’x2′ table
    • (2) Chairs
    • (1) 120V Power Plug, access to 1 outlet
    • (1) Trash bin
    • (1) Bizzabo Lead Booster license

PLEASE NOTE: Tablecloths are NOT included at any venue.

A few additional things to know….

    • You are not permitted to set up signage that blocks walkways, visibility to a neighboring booth, or emergency exits.
    • PERKS reserves the right to request changes or movement of your stationed materials if we believe it is not in line with the show aesthetic or safety parameters.
    • All signage, furniture and branded materials must be set up within your designated 10’x10′ booth.
    • Booths are assigned based on ‘show flow’ at the discretion of the show designers.
    • If you need information about your specific booth (walls, etc.) prior to the show, please contact the PERKS team.
    • Requests to change locations will not be granted. There are no ‘bad’ booth locations!


Your Exhibitor Portal for Additional Ordering – Furniture, A/V, Rigging, etc. 

Freeman is our booth contractor for PERKS Boston 2020. To order additional furniture, hard walls (all exhibitors receive pipe and drape, these are for additional design needs), etc., please consult the documents below:

  1. Freeman Quick Facts (for a full guide, click here: Full Guide  – Freeman)
  2. Freeman Ordering Link

Additional power, rigging, and food must be ordered through Signature Boston (The Hynes Convention Center). Please consult their ordering guides here:


Food Samples & Giveaways

Food samples are a great draw to your booth at PERKS Conventions! However, The Hynes Convention Center at PERKS Boston has EXPRESS SPECIFIC STIPULATIONS regarding food samples:

    • The Hynes Convention Center has an exclusive contract with Levy Resturants for any/all food and beverge needs and permission must be obtained by you as an exhibitor and in compliance with the following guidelines. These guidelines are put forth by the venue and must be followed. PERKS is not responsible for any violation of the following. Please reach out to Levy directly for all of your needs:


Keith Mahoney
Director of Catering Sales | Levy Restaurants

    • Samples can ONLY be provided for products that are made/produced by your company – this applies to fruits, snack, food and beverage of any kind and as long as it is not PREPARED on site
    • Excluding exclusive sponsors, no hot or prepared food stations may be set up
    • Food or beverages given out at any booth must be provided in 2 oz serving container or less for food/snacks or 4 oz serving containers or less for beverages. This is a requirement of the Hynes and the Massachusetts Convention Center Authority (MCCA). Failure to comply with these size restrictions will result in a $1,000 buy out fee from Levy Restaurants.
    • If your samples are larger than the 2 oz/4 oz restrictions above, a $1,000 buy-out fee for your brand is required along with approval from Levy
    • Exhibitor MUST obtain a Temporary Health Permit by March 15th (an additional $200 application fee will apply) by contacting Keith Mahoney above directly to request this permit
    • Exhibitor must provide a COI showing $1mm in coverage and naming Levy Restaurants and MCCA as an additionally insured
    • Complete Levy Sampling Authorization Form describing exact service being provided


All food served is at the discretion and liability of the individual exhibitor. You are responsible for any and all additional permits or licenses required for your business to serve these products safely. If you have any questions or concerns about an edible giveaway, please get in touch ASAP.


Pre-Shipping & Load In

Load-in starts the day before show date (Sept 28th)
2pm – 6pm
Loading dock can be accessed via Cambria Street

PERKS HIGHLY RECOMMENDS setting up your booth the day prior to the show date between 2 pm – 6 pm. You MUST  be completely set up by 8 am the DAY OF THE SHOW if you need to make final changes on show day.

Pre Shipping to the venue

    • Pre-shipping is not available prior to Sept 28th (setup day) due the regulations at The Hynes, except in special circumstances
    • For special circumstances, pre-shipping can be arranged directly through Freeman – please review this order form, and click the link above to inquire if you qualify and to arrange for special pre-shipping and storage with Freeman – FEES APPLY
    • Pre-shipped items MUST be delivered for arrival ONLY on SET UP DAY  (the day prior to the convention). Early delivery is NOT PERMITTED and could result in lost packages as the venues will reject your packages if delivered before set up day.
    • Pre-shipped items may be addressed as follows:


[Your Exhibiting Company Name]
C/O Freeman
Hynes Convention Center
900 Boylston Street
Cambria Street Entrance
Boston, MA 02115


    • Obtain and bring return labels for shipping out at the close of the show! Printers are not available on site.
    • Note, there are two FedEx facilities in the Hynes and connecting Sheraton hotel to drop off your return packages at the end of the day. Please plan to bring appropriate materials to transport your packages.
    • Preschedule for return shipping pick ups (more below)
    • Don’t forget supplies! Pack or ship all tools needed including but not limited to tape, scissors, wd40, screwdrivers, extension cords, and power strips.


Loading In

    • The Hynes Convention Center in Boston allows for hand carrying of materials on set up day. If you need special access to the loading dock, please review the following guidelines/restrictions. The Hynes Convention Center loading dock can be accessed via Cambria Street.
    • The Hynes provides a public loading dock and a freight loading dock. In order to access the freight dock, you need to provide a COI to the Hynes Convention Center venue contact prior to set up day (see venue contact below).
    • The public loading dock area has limited bays and queues can get long. Please plan to wait for a public bay on load in and load out
    • Freight will not be accepted prior to 9am on set up day as the loading dock will not be prepared to properly accept or secure your shipment prior to this date.
    • Important!! Boston and the Hynes Convention Center has specific restrictions regarding the use of Union Labor for materials handling. PLEASE READ THIS DOCUMENT FOR MORE DETAILS and to make sure you are in compliance on load in and load out


Load Out & Shipping Out

Load out begins on the afternoon of the show date
4pm – 8pm

    • All exhibitors are responsible for the removal and clean-up of their designated booth space. Exhibitors must remove all items brought into the facility by 8 pm.
    • You are responsible for scheduling necessary freight and/or FedEx/UPS pick up.
    • You are also responsible for bringing pre-printed return labels of your items.
    • For shipping out via freight in Boston, please see union regulations above under loading doc
    • For shipping out via FedEx, bring down to drop off facility at Hynes Convention area. There is a secondary drop off area in the Sheraton hotel connected to and adjacent to the Hynes inside. Please be sure to check store hours if you need to ensure that your packages are inside the facility.
    • You must load out the same way you loaded in (with the exception of carrier pick ups)



The Hynes Convention Center website has directions for getting to the venue as well as available local hotels if needed. PERKS does not offer room blocks nor reimburse for parking. Please see the following resources for hotels, parking and directions:



Registering Your Team

    • Tickets for your teams will be assigned 10 days prior to each PERKS Conventions and we will provide you with detailed questions.
    • Please make sure that all team member names, titles and other information are correct.
    • All exhibitors are welcome to have 4 brand employees to man their booth. Additional team tickets must be purchased and no more than 6 total employees are allowed at any given show.
    • Contact the PERKS team directly to obtain more team tickets and to finalize payment. Please do NOT purchase an attendee ticket. We will cancel it.


Exhibitor Badges

    • Exhibitor badges may be picked up at the check-in desk upon arrival.
    • Information from your team tickets will be shown on your badges. Failure to edit your team above will result in incorrect information on your badge on-site. For security reasons, badges must be worn at all times inside the event.
    • Exhibitors are not permitted on the show floor until they have completed the registration process and all outstanding amounts for their booth or associated fees have been paid in full.


Exhibitor Meals

    • The PERKS Convention does not supply lunch, food or beverages for exhibitors during the expo.
    • Exhibitors are welcome to have food delivered to the expo hall or purchase food directly. Please make sure to plan in advance with your team to allow you to have the best day possible and stay fueled and hydrated!
    • We kindly ask that you refrain from eating/drinking any samples provided by other exhibitors for attendees throughout the show.
    • The Hynes is connected directly to The Prudential Center which has many food, coffee and snack options only a few minutes walk from the expo hall. Click here to view the options.


Lead Capture

PERKS is using a NEW system for 2020 called Bizzabo Lead Booster App for lead capture. PERKS will enable access for you 10 days prior to the show date. The good news, is unlike in year’s past, your team can use all the same credentials! No need to change your email to access and share with your team (phew!). This app is available in the Apple and Google Play app stores. Follow these four steps once you receive your login from us:

Instructions to download

1. Download the Bizzabo Lead Booster App from the Apple or Google Play store onto your mobile or tablet device.

2. Use the email login and credentials provided by PERKS to your primary team contact 10 days prior to the show date. ANY member will be able to directly use these credentials to login on any number of devices directly and will not require further changes to receive access. This means that EVEN if the email address we use to set up your login isn’t going to be there on show day, you can still use those credentials to login no problem and can make any adjustments thereafter once you log in.

3. Test scanning of your barcode to verify lead capture once on-site on setup day.

4. Retrieve your leads after the show. Here are some more instructions.


Part of what makes PERKS great is the ecosystem we create on the expo floor where exhibitors connect and share leads. Invite your clients and prospects using the free golden tickets we’ve provided and be part of this vibrant connection.

These golden tickets are NOT for your team members, they are expressly to help aid you in your sales process and be seen as a resource for your clients and prospects.

Your golden ticket code will be sent to you starting 60 days from PERKS Boston. Need marketing materials to help you promote?

View this exhibitor marketing kit for text blurbs, social materials, logo files and more. Let us know what else you need, we’re happy to help!



As part of the PERKS Convention,  you may be photographed or you may be recorded on video. These items may be used in promoting future conferences or in other marketing related to PERKS. Your attendance at this event implies your consent to be photographed or recorded.

Exhibitors are not guaranteed to be captured in video/photo footage.



While security is provided at all entrances and during set up, security is not provided inside the expo hall. While PERKS will exercise reasonable care in safeguarding property, neither PERKS nor any of its officers, agents, or employees assume any responsibility for such property or carry any insurance for exhibitors’ merchandise or fixtures. Please note, exhibitors are responsible for the security of their exhibition space, personal belongings and merchandise.

Please be advised that the venue may be occupied overnight for cleaning purposes. For this reason, it is strongly advised that exhibitors lock up or remove any small or valuable items such as laptops, mobile phones, and other small portable objects.



Venue/Hynes Contacts

Sarah Furtado , CMP
Senior Event Services Manager
Massachusetts Convention Center Authority

PERKS Contacts

For all PERKS Conventions, call AND text before trying a new contact.

Saul Lookner | VP, Business Development
cell: 617-895-9458

Alexa Baggio | CEO
cell: 610-217-2633

Kate Putnam | VP, Operations
cell: 781-799-9078

Kristin Healy | PERKS Event Manager
cell: 978-490-0983